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Northwood Technology Terms and Conditions

 

 1.   Introduction

Welcome to Northwood Technology’s website (“the Website”). These terms and conditions outline the rules and regulations for the use of Northwood Technology’s Website. By accessing and using our Website, you accept and agree to be bound by these terms and conditions.

 

 2.   Cookie Policy

 

  1.     2.1 Use of Cookies: We use cookies on our Website to improve user experience, provide reporting information, and enhance website functionality. By using our Website, you consent to the use of cookies in accordance with our Cookie Policy.
  2.     2.2 Types of Cookies: Our Website uses various types of cookies, including strictly necessary cookies essential for its proper functioning and performance cookies to collect information about user interactions.

 

 3.   Privacy Policy

 

  1.     3.1 Collection of Information: We collect personal information from users of our Website, including identifying details like name and email, technical details like IP addresses, and usage details like pages visited.
  2.     3.2 Use of Information: Your personal information is used for various purposes, such as registering on our Website, analyzing usage trends, and improving user experience. By using our Website, you agree to the collection and use of your personal information in accordance with our Privacy Policy.

 

 4.   Refund Policy

 

  1.     4.1 Commitment: At Northwood Technology, we strive to provide superior products and services. However, if our products do not meet your expectations, our refund policy is designed to cater to your needs.
  2.     4.2 Product Returns: If you receive damaged or defective products, you must report the issue within 14 days of delivery, providing a description and photographs of the damage or defect. Our team will evaluate the issue and facilitate a return, replacement, or refund as appropriate.
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 5.  WhatsApp Communication Policy

 

  1.   We may use WhatsApp Business to communicate with customers who have provided their mobile numbers and consented to be contacted.

 

  1.    5.1 By submitting your number, you agree to receive order updates, support messages, or relevant product notifications via WhatsApp.
  2.    5.2 You can withdraw consent anytime by replying “STOP” or by contacting us directly.
  3.    5.3 We will not use WhatsApp for unsolicited marketing or spam.
  4.    5.4 Your data will be processed in accordance with our Privacy Policy and WhatsApp’s Business Terms.
  5.    5.5 We do not share or sell your WhatsApp information with third parties.
  6.    5.6 All WhatsApp communications are for business purposes only.

 

 6.   General Provisions

 

  1.     6.1 Changes to Terms: Northwood Technology reserves the right to revise these terms and conditions at any time. It is the responsibility of the user to regularly review these terms.
  2.     6.2 TContact: For any queries or concerns related to these terms and conditions, you may contact us at info@northwoodtechnology.ie